by Minter Dial | Oct 24, 2009 | Marketing
We received, this week, two digital messages that grabbed my attention in the way of customer relationship management (CRM). The first example came from our children’s dentist, based in Neuilly (outskirts of Paris). Partly because their telephone answering...
by Minter Dial | Oct 22, 2009 | Business
As part of my Franco-American profile, I am naturally drawn to reading about comparisons and competition between France and the US. I came across this May 2009 article, France Beats America, which describes France’s epicurean passion for “living it...
by Minter Dial | Oct 12, 2009 | Health
Have you ever struggled to keep your hard cheese fresh? Then, here is the answer, and it comes with proof. We did an experiment whereby we cut a wheel of Cornish Yarg (a delightful cow cheese that is wrapped in nettles) into two slices. We wrapped one slice in a cloth...
by Minter Dial | Oct 11, 2009 | Business, Marketing
Here are some more ideas for the mainstream media (MSM) to kick into high gear with their online community. With media titles dying or falling fallow on a daily basis, the MSM crisis seems just now to be hitting full stride. The number of recent closures has been...
by Minter Dial | Oct 7, 2009 | Social Media
Over the course of the last month, 39 people replied to this poll question (posted on the blog via polldaddy): What does the future hold for Twitter? Ok, so the results are not statistically relevant with just 39 results, but I thought I would publish the results of...