Leadership,

Brand & Transformation

Leadership,

Brand & Transformation

Delivered more than

International Talks

Hosted over

Podcast Episodes

Created more than

Blog Posts

Published

Award-Winning Books

Delivered more than

International Talks

Hosted over

Podcast Episodes

Created more than

Blog Posts

Published

Award-Winning Books

Books by Minter Dial

Heartificial Empathy, Putting Heart into Business and Artificial Intelligence

NEW! Heartificial Empathy, 2nd edition, released in April 2023, looks at why and how, in the face of the new  developments in society and AI, brands should learn to flex their empathic muscle. With numerous cases and interviews, it examines how to encode empathy into your business and into Artificial Intelligence. This second edition won the Maincrest Media Award 2023 in the category of Business Management. Get your copy here. Disponible en français aussi ici.

You Lead, How Being Yourself Makes You A Better Leader

You Lead (Kogan Page), which won the Business Book Award 2022 in the category of Leadership, argues that business leaders deliver superior results, communities of engagement both inside and outside of the company and true values-driven success when they are themselves and come across as genuine. Get your copy here. Disponible en français aussi ici

Futureproof, How To Get Your Business Ready For The Next Disruption

Futureproof (Pearson-FT Press), cowritten with Caleb Storkey, explores the three core mindsets and twelve disruptive technologies that you must have in today’s age to help you grow your business, see success and get ready for the next disruption. Futureproof won the Business Book Award 2018. Get your copy here.

The Last Ring Home, A POW's Lasting Legacy of Courage, Love and Honor in World War II

The Last Ring Home is the story of Lt Minter Dial’s Annapolis Naval Academy ring that miraculously made its way home 17 years after he was killed as a POW of the Japanese in WWII. The book won the Book Excellence Award 2018. It’s also the subject of an award-winning documentary film. Get your copy here.

Minter Dial Blog

Riverdance in Paris

We went to see the very last performance of Riverdance at Palais des Congrès, Porte Maillot, along with the intimate 1,000 people... Although our seats were not fantastic, way out on the left hand side, the quality of the production was top notch and the handy...

The Greatest Male Tennis Player Ever, Sampras v Federer

Who is the greatest male tennis player ever? Roger Federer, Pete Sampras, Bill Tilden, Rod Laver ... Gonzales, Perry, Borg, McEnroe... The argument rages eternal among tennis players and fans and, aside from cyber-imagination, there are no ways for us to level the...

Egypt – Holiday on the Nile

My wife and I just spent a most memorable week in Egypt, on the famed Nile. Thanks to my mother who hoofed it over from the States to watch over our children, we were afforded a romantic getaway. The visit, organized through Club Med (CM), was part hotel, part cruise....

Customer Service is Dead?

Is customer service dead? asks Tom Asacker at Brand Strategy Insider. I do believe that the nature of customer and service have both changed -- but neither is dead. A little different from Mr Asacker's final point in his incisive post on the demise of customer...

Strikes in Paris Part II

After living through this week's strikes in Paris, I thought I'd share a few observations for those of you who haven't the pleasure of experiencing it in direct. 1/ Mayor Delanoë's Velib program is going to benefit massively from the strike. You would have thought...

Internet Disconnection and Missed Communications

After a week of being disconnected from my computer and the Internet, I can truthfully say that I felt good about it. No email or blogging withdrawal symptoms, albeit a few other symptoms that come with visiting Egypt (more about the trip in another post). Having been...

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