by Minter Dial | Feb 26, 2019 | Digital Transformation, Marketing
Customer centricity has I believe entered the pantheon of buzzwords these days. It seems it’s been on everyone’s lips for a while now. TUI: classic case of a company saying they are “customer centric” Yet, surprisingly, some companies are only...
by Minter Dial | Dec 18, 2018 | Education
I recently heard the aphorism: “You learn nothing when you speak. Only when you listen.” This was paraphrased from a quote by the Dalai Lama: “When you talk, you are only repeating what you already know. But if you listen, you may learn something new.” I...
