What does it mean to be a great boss? In a conversation with my friend, Nicolas, who is CEO of a French SME, we talked about the need to review the name of a CEO* aka the Chief EXECUTIVE Officer. He asked: Is it really about being the EXECUTIVE… i.e. the person...
Over the last few years, we have seen emerge new jobs and titles — such as the Chief Digital Officer, Chief Customer Officer, Chief Data Officer — with the arrival of new technologies and a renewed focus on the customer. Along the way, the title...