Human RenAIssance white paper, no. 1 · with Helen Rantsevitch
Making Empathy Count
Toward Building an Empathic Culture
Can you measure empathy at work? Twenty-five very different minds took on the question.
With Helen Rantsevitch, founder of Reputy.io · Kindle (48 pages, Sept 2023) · Paperback (71 pages, Apr 2024)
About it
Why empathy matters at work, and how to measure it
On 4 July 2023, Helen Rantsevitch and I gathered 25 contributors in London: business owners, scientists, investors, psychologists, an anthropologist, coaches, Web3 and AI experts, founders and artists. This white paper is what came out of it.
It looks at why empathy matters at work, how to evaluate and measure it, and how to match candidates better with companies. With a complex business outlook, rising mental health conditions and difficulties in recruiting, retaining and motivating talent, the contributors saw empathy as a key quality for business leaders.
Key takeaways
What you'll learn
- Define it firstEven among the participants, understanding of empathy varied widely, and there's no common taxonomy.
- Measuring is hardEmpathy has two sides, the giver and the receiver, and no agreed norm to measure against.
- Balance purpose and profitInfusing empathy into a business, or its AI, means balancing culture and purpose with effectiveness.
- Hire for fitAn empathic culture starts with hiring people who fit the business's culture and intentions.
Who it's for: Leaders, HR and talent teams, and anyone bringing AI into the workplace who wants a more empathic culture.
Get your copy
Buy Making Empathy Count
No ratings yet. If you've read it, please consider leaving a rating or review on Amazon.
The series
The Human RenAIssance series
Human RenAIssance (H ∞ R) is a project inspired by Humanism and Techno-Optimism, promoting the symbiosis of human ingenuity and technological innovation. Its series of white papers focuses on the future of work: the topics, mindsets and skills that matter for adapting to new working conditions, improving business culture and managing the influx of new technologies, in particular artificial intelligence. Each white paper is written collaboratively, uniting bright minds from a wide spectrum of backgrounds, to inspire conversation, invite collaboration and encourage a better working environment.
Part of the Human RenAIssance series (white paper no. 1).
Also in the series: Meaningful Communication (no. 2, 2024) →
About the authors
Minter Dial
Professional speaker on leadership, transformation and branding, author of award-winning books, and producer of the WWII book and documentary film The Last Ring Home. My mission is to insert more meaningfulness into our lives and at work.
Helen Rantsevitch
Helen Rantsevitch is a venture architect and the founder of Reputy, a talent wallet that captures and validates people's skills. She became head of Samsung Electronics' Belarus office at 23, later held CMO roles in Ukraine, co-founded the country's first coliving house and spoke at TEDxYouth Kyiv. Since 2022 she has lived in London.
More books by Minter
You Lead
Heartificial Empathy
Futureproof
The Last Ring Home
Dialogos
Listen to the Minter Dialogue podcast · See all books