by Minter Dial | May 31, 2009 | Marketing
If you think you are getting state-of-the-art in personalized service when Starbucks can offer you a selection with up to 19,000 different varieties, try this one out for size. Mike Keen, who runs a small barista (coffee shop), called Studio 6 Coffee House, in Denver,...
by Minter Dial | May 5, 2009 | Marketing
I am now the owner of two Jawbone bluetooth earphones, the latest of which is the snazzy Jawbone Personal NoiseAssassin™, with its medical-grade plastic and leather earloops. With the NoiseAssassin feature, the ambient noise does diminish considerably. You can...
by Minter Dial | Nov 20, 2007 | Branding, Business, Marketing
Is customer service dead? asks Tom Asacker at Brand Strategy Insider. I do believe that the nature of customer and service have both changed — but neither is dead. A little different from Mr Asacker’s final point in his incisive post on the demise of...
by Minter Dial | Aug 28, 2007 | Mobile, Sports
A trip to the village of Eymoutiers (pop C. 3000), in the Limousin area of France, for a weekend of relaxation with the family. This is the village about which I wrote in a prior post, where the Casino supermarket is open Sunday. On the way down (via the SNCF) from...
by Minter Dial | Jul 7, 2007 | Health, Travel
The Dial ’07 Summer Holidays, Club Meditation — Part 1 of 3. After 5 times at a Club Med, I think we are now officially veteran ‘Gentils Membres’ (guests). Yes, admitting that we (2 adults, 2 kids) enjoy Club Med comes with all sorts of...