A convert of the “tipping point” concept, I am most interested in the exact elements that bring about change in a person’s personality or career. In particular, I think of how certain people in my circle have gone from “super popular” to super drop-out, or from super nerd to super successful, etc. But, there are less obvious evolutions in which the paradigm shift is more in the nuance and, yet, just as powerful. In one case that I don’t want to mention explicitly, I found an entrepreneur who, one day, decided to go from a small time operator to an industry leading, national icon. The character traits seemed to involve discipline, vision (clear objectives) and a winning concept (client-centric…really). So how does one literally and explicitly seek out these moments of change? In a world when there are so many who want to succeed–it would seem only natural to pursue these moments of change (reference to Carlzon’s moments of truth). Anyone have any insights or other interesting examples?
Times are a changin’ – In Search of Moments of Change

Minter Dial
Minter Dial is an international professional speaker, author & consultant on Leadership, Branding and Digital Strategy. After a successful international career at L’Oréal, Minter Dial returned to his entrepreneurial roots and has spent the last ten years helping senior management teams and Boards to adapt to the new exigencies of the digitally enhanced marketplace. He has worked with world-class organisations to help activate their brand strategies, and figure out how best to integrate new technologies, digital tools, devices and platforms. Above all, Minter works to catalyse a change in mindset and dial up transformation. Minter received his BA in Trilingual Literature from Yale University (1987) and gained his MBA at INSEAD, Fontainebleau (1993). His books include Heartificial Empathy, Putting Heart into Business and Artificial Intelligence, bowed in December 2018 and won the Book Excellence Award 2019 as well as being shortlisted for the Business Book Awards 2019. It's available in Audiobook, Kindle and Paperback. He is also co-author of Futureproof (Pearson, Sep 2017) and sole author of The Last Ring Home (Myndset Press, Nov 2016), a book and documentary film, both of which have won awards and critical acclaim. Minter's latest book, You Lead, How being yourself makes you a better leader, published by Kogan Page, won the Business Book Award 2022 in the category of Leadership. It's easy to inquire about booking Minter Dial here. View all posts by Minter Dial