Leadership, Brand & Transformation

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Leadership, Brand & Transformation

Results for ""

Vianney Dubois on Padel: Data, Strategy, and the Future of the Sport

Vianney Dubois on Padel: Data, Strategy, and the Future of the Sport

In this podcast episode, host Minter Dial engages with Vianney Dubois, a self-proclaimed data enthusiast with a background in finance, who has ventured into the realm of sports statistics, particularly focusing on padel. Vianney discusses his journey from being an amateur padel player frustrated by the lack of detailed match feedback to developing a sophisticated data analysis tool for the sport. Two key points raised include the dual objectives of Padel Intelligence: enhancing player performance through data insights and converting padel viewers into engaged users of their platform. Additionally, Vianney highlights the potential for integrating AI and wearables to further enrich data analysis, particularly for amateur players.

Booking versus Expedia — No Contest Customer Experience

Booking versus Expedia — No Contest Customer Experience

In 2024, user experience remains crucial for businesses, as demonstrated by a frustrating five-day ordeal with Booking.com. The author’s attempt to make airline reservations through the platform was plagued by constantly changing flight availabilities, payment rejections, and price fluctuations. Despite multiple calls to customer service and attempts to resolve issues, the experience only worsened. The author’s expertise in the travel industry highlighted the flaws in Booking.com’s dynamic pricing system. Ultimately, the author found success with Expedia, securing the desired itinerary at a lower price. This experience underscores the importance of seamless user experience and the potential consequences of neglecting it, even for large organizations.

To Book Minter

I'm Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I'm known for being someone who walks the talk and delivers on or above expectations. I'm the author of four award-winning books, including the second edition of my award-winning book, Heartificial Empathy (April 2023, available in English and French), You Lead published by Kogan Page that won the Business Book Award 2022, and Futureproof (FT-Press/Pearson) that won the Business Book Award 2018. I'm also the producer of the award-winning WWII book and documentary film The Last Ring Home.

My new project is Dialogos, Fostering More Meaningful Conversations that was published weekly on Substack over 79 weeks. It will be converted into a series of books in 2024.

Click here to inquire about booking Minter!

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