Leadership, Brand & Transformation

Results for "hotel"

Leadership, Brand & Transformation

Results for "hotel"

Maria Garrido CMO of Deezer: Insights on Leadership, Music, and Purpose (MDE591)

Maria Garrido CMO of Deezer: Insights on Leadership, Music, and Purpose (MDE591)

by | Nov 24, 2024 | , , ,

Minter Dial welcomes back Maria Garrido, a dynamic figure juggling multiple roles, including CMO of Deezer and founder of Terranum Wellness. The conversation delves into Maria’s approach to maintaining cultural relevance in the music streaming industry, emphasizing the importance of music credibility and customer engagement. Additionally, Maria shares insights into her personal journey of establishing Terranum Wellness, a retreat center in Spain, highlighting the significance of self-care and the power of nature in healing. Key points include the role of music discovery among younger generations and the unique challenges of balancing multiple professional commitments.

The Heart of Africa: Vincent Kouwenhoven’s Love for the Continent (MDE586)

The Heart of Africa: Vincent Kouwenhoven’s Love for the Continent (MDE586)

by | Oct 20, 2024 | , , , , ,

This episode features the remarkable Vincent Kouwenhoven. Vincent is a Dutch entrepreneur who has turned his passion for Africa into a thriving business, running the largest safari operation in Zambia and Malawi. Our conversation takes you on a journey from his adventurous gap year, which sparked his love for Africa, to his innovative work in fintech and his eventual return to the continent to pursue his true calling.

In this episode, Vincent shares his unique story of how a hobby transformed into a successful enterprise, driven by a deep commitment to conservation and community development. We delve into the challenges and triumphs of creating sustainable safari experiences that not only offer luxury but also contribute to preserving Africa’s pristine wilderness.

Booking versus Expedia — No Contest Customer Experience

Booking versus Expedia — No Contest Customer Experience

by | Sep 26, 2024 | ,

In 2024, user experience remains crucial for businesses, as demonstrated by a frustrating five-day ordeal with Booking.com. The author’s attempt to make airline reservations through the platform was plagued by constantly changing flight availabilities, payment rejections, and price fluctuations. Despite multiple calls to customer service and attempts to resolve issues, the experience only worsened. The author’s expertise in the travel industry highlighted the flaws in Booking.com’s dynamic pricing system. Ultimately, the author found success with Expedia, securing the desired itinerary at a lower price. This experience underscores the importance of seamless user experience and the potential consequences of neglecting it, even for large organizations.

To Book Minter

I'm Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I'm known for being someone who walks the talk and delivers on or above expectations. I'm the author of four award-winning books, including the second edition of my award-winning book, Heartificial Empathy (April 2023, available in English and French), You Lead published by Kogan Page that won the Business Book Award 2022, and Futureproof (FT-Press/Pearson) that won the Business Book Award 2018. I'm also the producer of the award-winning WWII book and documentary film The Last Ring Home.

My new project is Dialogos, Fostering More Meaningful Conversations that was published weekly on Substack over 79 weeks. It will be converted into a series of books in 2024.

Click here to inquire about booking Minter!

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