Do you have an innovation mindset?

Innovation is a word that is used very frequently in business meetings and written with great conviction in annual reports. Innovation is a lofty ambition that can inspire. And, it is considered by many as the single biggest driver of value. As Thierry Wellhoff, wrote...

Getting to be Customer Centric… really

The “idea” of customer centricity is typically rather desirable.  Many companies have used the words “customer centric” sprinkled into their annual report. [Is being Customer Centric truly desirable?] The concept may be repeated in...

Pin It on Pinterest