3 keys to creating a superior user experience

by | Sep 16, 2014 | Marketing

With the massive proliferation of sites and apps, most will suffer the ignominy of remaining incognito. For some, they may think of themselves as the world’s best kept secret. For others, I would argue, it is just as well!  Why? Because so many...

Design mindset – The problem with engineers

by | Sep 9, 2014 | New Tech

In an intense discussion I had with Roy Vella, an expert in mobile, we looked at the keys to successful design. Specifically, we started by talking about the challenges in designing the customer experience. We then went on to explore the issue of design creation,...

Wifi in store – To do and what not to do

by | Jul 3, 2014 | Retail

For retail outlets looking to take the digital bulls by the horns, one of the actions I tend to recommend ‘wholesale’ is to offer free wifi in store. For certain types of outlets, wifi should be considered mandatory. At times, it seems inconceivable not to have wifi...

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