Minter Dialogue with Mikhail Naumov
This interview is with Mikhail Naumov, 27, and already a serial entrepreneur, pioneering in the use of artificial intelligence for customer service. Mikhail is a contributor at Forbes and was recognized this year as one of Forbes’ 30 Under 30 in enterprise tech. In this podcast, we explore the state of advancement in artificial intelligence, with a focus on how it applies to business, in the most practical of instances with Digital Genius, a startup Mikhail cofounded with Dmitry Aksenov. Digital Genius, based out of Silicone Valley, is a truly fascinating way to enhance the customer service relationship, using AI deep learning, all the while enabling an optimized human + machine experience.
Below, you’ll find the show notes and, of course, you are invited to comment. If you liked the podcast, please take a moment to go over to iTunes to rate the podcast.
To connect with Mikhail Naumov:
- You can find Mikhail on Twitter: @MikhailNaumov
- You can send an email to Mikhail Naumov here
- Mikahil on Linkedin
Site(s) mentioned in the podcast:
- Twilio survey about how 9/10 people want to text (SMS) to brands globally
- RUR – the 1920 play written by Karel Čapek
Further resources for the Minter Dialogue podcast:
Meanwhile, you can find my other interviews on the Minter Dialogue Show in this podcast tab, on Megaphone or via Apple Podcasts. If you like the show, please go over to rate this podcast via RateThisPodcast!
Music credit: The jingle at the beginning of the show is courtesy of my friend, Pierre Journel, author of the Guitar Channel. And, the new sign off music is “Finger Paint,” written and performed by Josh Saxe, produced by Chase Geiser. Here’s a link on iTunes. I invite you to take a spin on Pierre’s podcast or listen to more of Josh’s music!