Pioneering Empathy and AI, with Founder and CEO of Mpathic AI, Dr Grin Lord (MDE486)

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Minter Dialogue with Grin Lord

Dr Grin Lord is a licensed clinical psychologist, based in Bellevue WA, who’s also a repeat entrepreneur, and a pioneer in all things Empathy and AI. She was the first employee at Lyssn (using AI to help wellness and behavioral health providers improve the quality of service and outcomes) and has worked at Youper, and founded the community, Therapists in Tech. She’s now founder and and CEO of Mpathic.AI, helping people and organizations develop skills for greater understanding, compassion, and insight via AI-powered analytics, correction, and training of empathy. In this conversation, we explore her journey, what is empathy, how to measure it, the evolutions of empathy in tech and AI, and her startup Mpathic AI.

Please send me your questions — as an audio file if you’d like — to nminterdial@gmail.com. Otherwise, below, you’ll find the show notes and, of course, you are invited to comment. If you liked the podcast, please take a moment to rate it here.

To connect with Dr Grin Lord:

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Further resources for the Minter Dialogue podcast:

RSS Feed for Minter Dialogue

Meanwhile, you can find my other interviews on the Minter Dialogue Show in this podcast tab, on Megaphone or via Apple Podcasts. If you like the show, please go over to rate this podcast via RateThisPodcast!

And for the francophones reading this, if you want to get more podcasts, you can also find my radio show en français over at: MinterDial.fr, on Megaphone or in iTunes.

Music credit: The jingle at the beginning of the show is courtesy of my friend, Pierre Journel, author of the Guitar Channel. And, the new sign-off music is “A Convinced Man,” a song I co-wrote and recorded with Stephanie Singer back in the late 1980s (please excuse the quality of the sound!).

 
 

***If you like my writing and are interested in fostering more meaningful conversations in our society, please check out my Dialogos Substack. This newsletter will feature articles on why and how we can all improve our conversations, whether it’s at home, with friends, in society at large or at work. Subscription is free, but if you see value in it, you are welcome to contribute both materially and through your comments. Sign up here:

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