by Minter Dial | Jun 12, 2019 | Digital Transformation, New Tech
I was invited to attend PegaWorld 2019 in Las Vegas. The event spanned four days, although the last day was just for programmers. Over 5000 attendees were on hand, with a good range of main stage keynotes and about 80 separate sessions. Until writing my book,...
by Minter Dial | Jun 9, 2019 | Minter Dialogue, Podcast
Minter Dialogue with Adrian Swinscoe Adrian Swinscoe is a speaker, author and a renowned expert on customer experience. After his book “How to Wow,” Adrian has just penned, Punk CX, edited by Oisin Lunny. It’s a tremendous read for anyone interested...
by Minter Dial | Jun 7, 2019 | New Tech
The Barbican has put on an exhibit entitled “AI: More than Human,” that runs from May 16 through August 26, 2019. I was lucky to be invited to a private viewing, with a close-up chat with one of the curators, Dr Suzanne Livingstone (the other curator being...
by Minter Dial | Jun 2, 2019 | Minter Dialogue, Podcast
Minter Dialogue with Mitch Duckler Mitch Duckler is managing partner of the brand and marketing strategy consultancy, FullSurge, who previously spent many years working in brand management in blue chip companies such as Unilever and Coca-Cola. He’s also the...
by Minter Dial | May 29, 2019 | Digital Transformation, Leadership, Sports
In March 2011, I wrote a piece about the vortex of the 37th year. At the time of writing it, I was 46 years old and was reflecting back on my critical 37th year. I was 37 in 2001, running the professional haircare brand, Redken 5th Ave NYC, worldwide, part of the...
