As much as one might wish or hope that buying a set of anti-spam and anti-virus packages will protect your identity online, any serious attempt to secure your online privacy and safety needs a lot more effort and resources. I used to believe, for example, that Apple...
Blog
Mindset Shift – Mind The New Gap
Ever since my days at university, I feel like I have been involved with or needing to mind the gap. At the end of the day, it's a great way to sum up my own mindset shift. I did a "gap year" -- although it was hardly the fanciful backpacking world tour. I spent...
Online Marketing Tips and Tricks From Keren Lerner, CEO of Top Left Design (MDE156)
Minter Dialogue Episode #156 This interview is with Keren Lerner, CEO of Top Left Design, a design agency based out of Soho, London. With her deep background in design, Keren brings a refreshing view to online marketing. In this interview, we talk about design...
Internet Privacy – How does your knowledge and behavior stack up?
Ever wondered how to secure your privacy online? You are not alone. However, it's clear that the vast majority of people are using digital tools and devices without really knowing the real consequences. It's a very confusing world and consumers are generally getting...
How to set yourself up for success at your new job
In a fabulous 2008 HBR article, "How Star Women Build Portable Skills," written by HBS Professor Boris Groysberg, he describes how women (Wall Street analysts) were more likely to ask the tough questions before being hired. Women look at the culture of a...
Robert Hernandez (USC Annenberg) and the state of journalism (MDE155)
Minter Dialogue Episode #155 This interview is with Robert Hernandez, Associate Professor of Professional Practice at USC Annenberg School for Communication. In this conversation, Robert and I discuss the state of journalism, how students of journalism are getting...
Customer satisfaction – How to value and evaluate it?
In today's busy life where customers have a lot of choice, a heightened level of impatience and limited resources, it is ever more difficult for a brand to achieve consistent customer satisfaction and lasting loyalty, much less customer advocacy. Among the available...
“The digital disruption will be greater in France than in other countries” by @martelf
In a speech delivered on the occasion of Yahoo's 20th anniversary, Frédéric Martel, journalist (NPR, France Culture) and author (Smart, Survey of the internets Stock editions, April 2014), said a sentence that piqued my interest: Every time I return from my travels...
Andrew Grill – Getting the social mindset to drive your business (MDE154)
Minter Dialogue Episode #154 — This interview is with Andrew Grill, IBM Global Managing Partner for Social Consulting. A repeat guest (my first podcast with Andrew here) on the show and keynote speaker of worldwide renown, Andrew and I discuss digital literacy of...
One of the great advantages of eCommerce: it does depend on…
As companies continue to ramp up their eCommerce efforts, there seems to be no end to the teething pains. Coming to grips with the omni/multi/ubiquitous channel customer is no easy feat. But, in an aha moment, it struck me that one of the most singularly great...

To Book Minter!
I’m Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I’m known for being someone who walks the talk and delivers on or above expectations. I’m the author of four award-winning books, including the second edition of my award-winning book, Heartificial Empathy (April 2023, available in English and French), You Lead published by Kogan Page that won the Business Book Award 2022, and Futureproof (FT-Press/Pearson) that won the Business Book Award 2018. I’m also the producer of the award-winning WWII book and documentary film The Last Ring Home.
My new project is Dialogos, Fostering More Meaningful Conversations that is being published weekly via Substack, which will be converted into a book end of 2023.










