Across the 50 or so speeches I’ve made around the launch of my last book, Heartificial Empathy, one of the most recurrent questions is about how to develop more empathy in business. For some, it seems like a frantically urgent need. For others, though, it’s more like...
When it comes down to culture clashes, the tussle over time often is most revealing. Think about how you gauge your own tardiness. How acceptable is it to be late when you are going to : a dinner with friends at their home?meet with a supplier?attend a conference...
How to tag someone on LinkedIn if their name doesn’t come up?
