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What’s the single biggest Customer Service no-no?

by Minter Dial | Apr 19, 2013 | Leadership, Responsibility

These days, any self-respecting brand has to consider customer service as an integral part of the consumer experience. This is even more true if the brand is in the high value or luxury sector. Customer service is one of the great ways of humanizing a brand,...

What’s the single biggest Customer Service no-no?

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What’s the single biggest Customer Service no-no?

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