by Minter Dial | Jul 28, 2016 | Leadership
How often do you find you have to mind the gap? For example, sometimes, you might say one thing but actually mean another. It’s just a normal part of daily life. Of course, the gap can be a question of language, an honest mistake, a rushed phrase, an...
by Minter Dial | Jul 1, 2016 | Leadership
Over lunch with my good friend, Jeremy, we discussed the need for a “two-pronged life.” We riffed on how often we need to find a balance between two sides, two hemispheres, two components, two functions, such as the rational and emotional. And, as is my...
by Minter Dial | Mar 31, 2016 | Leadership
Everywhere you look, companies are knee-deep in some form of digital transformation program. To the extent the subject is high up on the ExCom’s list of priorities, the most likely conclusion is that the company feels that they are late to the game. The biggest...
by Minter Dial | Jul 28, 2015 | Business
Ever since my days at university, I feel like I have been involved with or needing to mind the gap. At the end of the day, it’s a great way to sum up my own mindset shift. I did a “gap year” — although it was hardly the fanciful...
by Minter Dial | Jul 9, 2015 | Retail
As companies continue to ramp up their eCommerce efforts, there seems to be no end to the teething pains. Coming to grips with the omni/multi/ubiquitous channel customer is no easy feat. But, in an aha moment, it struck me that one of the most singularly great...
