by Minter Dial | Mar 17, 2014 | Social Media
The personal mindset sets the tone It should be no surprise, but the way we view life personally is important in business. I believe, however, that we are now entering a phase where the boundary between personal and professional is withering away. With the flattening...
by Minter Dial | Mar 14, 2014 | Branding, Business, Travel
Heathrow Terminal 5 is in need of an urgent look at its customer journey… literally I recently took a British Airways flight in business class on a brand new 787 “Dreamliner” on one of the first ever non-stop flights between London and Austin Texas (it was...
by Minter Dial | Mar 13, 2014 | Social Media
There are typically three schools of thought about South by Southwest (aka SXSW): It’s over. It’s over-hyped. It’s passé. It’s a zoo. It’s a waste of time. I also heard “too much ass licking.” This, or words to that...
by Minter Dial | Mar 12, 2014 | New Tech
Many — if not most — people complain about the overwhelming number of emails they receive. It might be called email hell. In today’s world of multi-channel communications, the issue has worsened considerably and is likely to deteriorate even more....
by Minter Dial | Mar 7, 2014 | Minter Dialogue, Podcast
Minter Dialogue Episode #93 This interview is with Anupam Mittal, serial entrepreneur from Mumbai India, who has been recognised as one of the most influential people in India (as well as in North America) by numerous titles, including BusinessWeek, Business Today. As...