by Minter Dial | Aug 15, 2021 | Leadership, Minter Dialogue, Podcast
Minter Dialogue with Jim Knight Jim Knight is a musician, expert in training and development, entrepreneur, renowned keynote speaker, podcaster and a bestselling author. He founded with Brant Manswar BookStarPR, a disruptive digital marketing agency for authors. In...
by Minter Dial | Aug 3, 2021 | Leadership, Meaningfulness
What does it mean to be a great boss? In a conversation with my friend, Nicolas, who is CEO of a French SME, we talked about the need to review the name of a CEO* aka the Chief EXECUTIVE Officer. He asked: Is it really about being the EXECUTIVE… i.e. the person...
by Minter Dial | Jul 27, 2021 | Leadership, Meaningfulness
Today, at the top of the strategic imperatives for many companies is the Customer Experience (“CX”). In a survey commissioned by Pegasystems of 5,000 CX practitioners, 92 percent say being customer-centered is a high priority for their...
by Minter Dial | Jul 20, 2021 | Collaboration, Digital Transformation, Leadership
In the thick of the pandemic, where many countries went into wholesale lockdown mode, companies were mandated to work remotely. Under the principle of “you gotta do what you gotta do,” we all adapted as best we could, learning how to Zoom with or without a...
by Minter Dial | Jul 13, 2021 | Business, Entertainment, Leadership, Marketing
A memorable meeting with Ken Loach A few years ago, I had the great pleasure to address a powerhouse crowd assembled by Adobe France for the Fête du Cinéma. I was invited to present and screen my WWII documentary film, The Last Ring Home, in the presence of Ken Loach,...
by Minter Dial | Jun 30, 2021 | Leadership, Meaningfulness, Responsibility, WWII
Buzzwords are a dime a dozen these days, especially when it comes leadership, marketing and to driving business, in general. If you had to list all the words that circulate endlessly on blogs and stream out of experts’ mouths, at the top you probably would start...