by Minter Dial | Feb 9, 2020 | Leadership, Marketing, Minter Dialogue, Podcast
Minter Dialogue with Tariq Hassan Tariq Hassan is CMO of Petco, a leading specialty retailer, serving pets and the people who own them for more than 50 years. Petco has about 1,500 locations throughout North America and employs approximately 26,000 partners. In this...
by Minter Dial | Jan 28, 2020 | Leadership
When I speak on the subject of empathy,* one question keeps coming up in conferences around the world: Is empathy different from one country to another? In that vein, one might also ask a second question: Is empathy cultural? To the former question, I say definitively...
by Minter Dial | Jan 22, 2020 | Leadership
It seems like not a day passes without hearing someone, somewhere give a call for greater transparency. But is it a good idea? One friend of mine laid out the belief that transparency is the end of hope. To the extent life is tough and humanity might be evil at its...
by Minter Dial | Jan 5, 2020 | Digital Transformation, Leadership, Minter Dialogue, Podcast
Minter Dialogue with Alan Trefler Alan Trefler, founder and CEO of the publicly traded Pegasystems, a leader in cloud software for customer engagement and operational excellence, which he founded in 1983. In this podcast with Alan, we discuss the founder story,...
by Minter Dial | Nov 19, 2019 | Leadership
When someone at work once told me not to take his comments personally, I flipped a lid. Really? How was I not supposed to take personally the harsh criticism about the strategic note on which I had labored intensely over the weekend (i.e. at home)? What was most...
by Minter Dial | Aug 27, 2019 | Leadership
Many people talk about the notion of work-life balance, but I have come to believe this is a fraught concept. Not only can you find thrill and fulfillment from working at full tilt, it turns out that life is work, too. Like many aphorisms, we tend to believe it...
