Customer centricity is all the rage for businesses across the world. This focus on the customer has been prompted in large part by “digital transformation” programs. Customers not only can use social media as a soapbox to rail against a poor product or...
“You’re a bigot and a racist!” Those were the words spoken to me after a speech I made three years ago. They came with not a little vitriol at an otherwise civilized meeting held at the BBC HQ, where about 200 journalists were on hand to discuss the...
Minter Dialogue with Brant Menswar Brant Menswar is a speaker, author and performance coach, specialized in helping people and organizations discover, align and activate their non-negotiable values to increase performance. On top of his life as a bona fide rock star...
Do you have a go-to comfort food? When I’m in need, I have a couple of staples including the bacon cheeseburger. These days, I have felt an urge to seek out more comforting than usual. And, in my observation and conversations, I’ve heard many others saying...
Minter Dialogue with Rebecca Macieira-Kaufmann Rebecca Macieira-Kaufmann is a seasoned CEO with broad leadership experience in sales and marketing, risk management, and international business operations. Rebecca, a bona fide polyglot, started up the RMK Group in 2020...
These days, I have been laser-like focussed on people’s energies, including my own. So many of us tend to think of busy-ness as a badge of honor. However, when I hear of a friend who has disappeared from circulation or privately sent me a message that he/she has...