Minter Dialogue Episode #123 — This podcast is a little different as my intended guest had an urgency. So, in this podcast, I talk about my three biggest life lessons and the implications I see for business. We'll be talking about sleep, women's studies, left handers...
Blog
Uber – Brand strategy with a digitally connected customer
Bad news about Uber continues to dominate the airwaves and the digitally connected consumer -- Uber's target market -- is not sitting dormant. There has been the alleged mistreatment of its drivers, women not feeling safe, the godview app to spy on the travels of...
3 keys to create a great user experience
From a user’s perspective, few are the sites or apps that provide a truly exceptional user experience. There are many reasons for this. Why is the user experience so poor? Trying to please all people The underlying architecture is out-dated The navigation is...
Digital Transformation – 5 Things Every Executive Needs To Know
There are a lot of misconceptions about "digital" that certainly make executing a digital transformation programme feel rather titanesque. It doesn't help that far too many executives have clung on to old communication habits. Some executives can be heard saying...
Greg Sim, CEO of GlassWall Solutions for cyber crime protection
Minter Dialogue Episode #122 This interview is with Greg Sim, entrepreneur, investor and CEO of GlassWall Solutions, providing security software to protect companies from cyber theft and criminality, including Zero-Day malware attacks and Advanced...
How to avoid the pitfalls of a diluted brand strategy in a conglomerate
Driving your brand's point of difference When you work for a large organization with many sub-brands, where people tend to cycle through brands as part of career advancement, it's a fact that brand differentiation becomes hard to maintain. As a result, an...
Luxury Customer Experience at Les Galeries Lafayette
I was in the Galeries Lafayette, in Paris, last week to find a specific Christmas present for my wife and felt decidedly disoriented as I walked in. Happily, there was a map on the wall with, as a bonus, a geolocation app, specifically for the Boulevard Haussmann...
Business model transformation – Interview with Olivier Gimpel CMO at @3Suisses – a view from inside (MDE121)
Minter Dialogue Episode #121 avec Olivier Gimpel This interview is with Olivier Gimpel, CMO of 3Suisses, which is owned by the German Otto Group. Over the last year, 3Suisses, one of the leading catalogue companies in France (also selling in Belgium, Russia, Ukraine...
Digital in Retail: What does it take to get it right?
Most serious retailers are now looking deeply at ways to go "digitail" aka exploit digital in retail. In other words, they are looking for ways to use and 'manage' digital tools, devices and platforms in the retail space for good business effect. To the...

To Book Minter!
I’m Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I’m known for being someone who walks the talk and delivers on or above expectations. I’m the author of four award-winning books, including the second edition of my award-winning book, Heartificial Empathy (April 2023, available in English and French), You Lead published by Kogan Page that won the Business Book Award 2022, and Futureproof (FT-Press/Pearson) that won the Business Book Award 2018. I’m also the producer of the award-winning WWII book and documentary film The Last Ring Home.
My new project is Dialogos, Fostering More Meaningful Conversations that is being published weekly via Substack, which will be converted into a book end of 2023.