by Minter Dial | Nov 12, 2017 | Minter Dialogue, Podcast
Minter Dialogue with Olivier Laborde Olivier Laborde is one of those unusual breeds of operational executives in a large well-known multinational who has also published a book, an award winner no less, Innovate or Disappear (in French, Innover ou...
by Minter Dial | Oct 22, 2017 | Minter Dialogue, Social Media
Minter Dialogue with James Poulter James Poulter is the Senior Social Media Manager at LEGO, working on strategy and innovation for the beloved group. In this interview, we discuss the LEGO mission, how that plays out in the social media strategy, what are some of the...
by Minter Dial | May 11, 2017 | Leadership
Are you trying to make your business more entrepreneurial? This might mean translate into trying to become more agile, more innovative and/or more experimental? Many companies over the last few years have embarked on “programs” to render themselves...
by Minter Dial | Feb 9, 2017 | Marketing
If being “customer centric” is still being bandied about in boardrooms around the world, the reality is that most companies struggle to marry the mindset of “the customer is always right” with the quest for optimal profits. One of the ways to help galvanise an...
by Minter Dial | Jul 27, 2016 | Cyber Security, New Tech, Responsibility
By now, you’ve surely heard of the Pokemon Go (PG) craze, right? If you haven’t, I suspect that means that (a) you’ve been on holidays in the boondocks, (b) you don’t have kids or (c) perhaps you snub all things digital? In any event, twenty...
![The Customer Journey – How [Not] To Create The Customer Experience at the new Eurostar Lounge in Gare Du Nord](https://www.minterdial.com/wp-content/uploads/2018/03/Eurostar-at-Paris-Gare-du-Nord-640x480.jpg)
