Emotion In A Bottle? Washing Away The Blues!

I bookmarked this article (kindly forwarded to me by Jóhann) from the Wall Street Journal, entitled “Wash Away Bad Hair Days.”  The article is about P&G’s efforts to recapture consumers who, over the most recent hard times, have cut...

Apple – Imperfect imperfections

Bleeding Apple Logo As reported by ZDNET and BBC News “Apple offers free iPhone 4 cases,” Steve Jobs has shown himself and the company to have flaws.  I am a total and avowed Apple convert, but I am of the variety that never rushes out to buy the very...

BP – not so slick social media

BP under fire The calamity of the Gulf of Mexico does not need one more person (me) to harangue BP.  They are surely paying the BIG price as it is.  But, in terms of crisis management, I do not believe the history books or case studies will be particularly...

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