by Minter Dial | Sep 4, 2010 | Leadership, Sports
It happens throughout every match — players uncork a first serve with as much force as possible, confident in the knowledge that another chance awaits. And on the second serve, they hit a much different, more timid, perceptibly slower serve.The ball is more likely to...
by Minter Dial | Aug 18, 2010 | Marketing
A recent paper by Spanjol, Qualls and Rosa, “How Many and What Kind? The Role of Strategic Orientation in New Product Ideation” in the Journal of Product Innovation Management identified that there are three types of companies: customer centric, competitor...
by Minter Dial | Aug 12, 2010 | Marketing
I bookmarked this article (kindly forwarded to me by Jóhann) from the Wall Street Journal, entitled “Wash Away Bad Hair Days.” The article is about P&G’s efforts to recapture consumers who, over the most recent hard times, have cut...
by Minter Dial | Jul 16, 2010 | Mobile
Bleeding Apple Logo As reported by ZDNET and BBC News “Apple offers free iPhone 4 cases,” Steve Jobs has shown himself and the company to have flaws. I am a total and avowed Apple convert, but I am of the variety that never rushes out to buy the very...
by Minter Dial | Jul 4, 2010 | Social Media
BP under fire The calamity of the Gulf of Mexico does not need one more person (me) to harangue BP. They are surely paying the BIG price as it is. But, in terms of crisis management, I do not believe the history books or case studies will be particularly...