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December 4, 2018

Customer Centricity Shows Up In Execution – The Turkish Airlines Case

I’m a frequent traveller and enjoy exploring and comparing travel experiences every once in a while. Last week, I flew from London to Istanbul, to speak at the Digital Analytics Summit at the Boğaziçi University, on one of Turkish Airlines’ …

I'm Minter Dial and I serve my clients by elevating the energy and connecting people and ideas. I relish being an engaging professional speaker on leadership, transformation and branding with a specialization in digital transformation since 2009. I'm known for being someone who walks the talk and delivers on or above expectations. I'm the author of three award-winning books, including my latest book Heartificial Empathy, Putting Heart into Business and Artificial Intelligence that won the Book Excellence Award 2019 and was shortlisted for the Business Book Awards 2019. My next book on leadership just launched, You Lead, How Being Yourself Makes You A Better Leader. It is published by Kogan Page and is available at all fine e-tailers.

I'm also the producer of the award-winning book and film The Last Ring Home and co-author of Futureproof that won the Business Book Award 2018.

Click here to inquire about booking Minter!

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Customer Centricity Shows Up In Execution – The Turkish Airlines Case

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