by Minter Dial | May 1, 2018 | Marketing
There is nothing more pertinent than having a first hand experience to bring to light just how hard it is to create an excellent customer experience. Put another way, it’s awfully easy to screw it up with so many channels and options much less legacy systems,...
by Minter Dial | Feb 1, 2017 | Branding
I often like to check out and juxtapose ads from the same industry. For this post, I wanted to look at two banking adverts: from HSBC and NatWest, both of which are headquartered in London. HSBC – Differing points of view I’ve long admired the HSBC...
by Minter Dial | Mar 13, 2016 | Minter Dialogue, Podcast
Minter Dialogue Episode #186 This interview is with Jason Aplin, a serial entrepreneur and born disruptor. Jason is co-founder and EVP at PayX, an FDIC-insured white-label mobile wallet and MasterCard remittance in over 80 countries. PayX, a division of IFAN, is...
by Minter Dial | Mar 2, 2016 | Leadership, Meaningfulness
These are interesting days, any way you cut it. Whether it’s the latest new tech innovations, magnificent astronomical discoveries, an ever-present terrorist threat, looming election fever in multiple countries or the fear of a financial bubble...
by Minter Dial | Nov 15, 2015 | Minter Dialogue, Podcast
Minter Dialogue Episode #175 This interview is with Michael Molinaro, COO for Human Resources & HR Transformation Lead at Barclays Bank. Michael, who was a speaker at HR Tech World 2015, leads the HR Technology function, taking Barclays HR into the future with...
