by Minter Dial | Sep 26, 2021 | Leadership, Minter Dialogue, Podcast, Sports
Minter Dialogue with Rebecca Macieira-Kaufmann Rebecca Macieira-Kaufmann is a seasoned CEO with broad leadership experience in sales and marketing, risk management, and international business operations. Rebecca, a bona fide polyglot, started up the RMK Group in 2020...
by Minter Dial | Sep 9, 2021 | Branding, Meaningfulness
Many people have been writing about the serious need these days to have more fun, joy and happiness in their lives and business. This leads me to ask the question: Is fun a value to have as a brand? Call me Scrooge, but I tend to think not. Here’s why. If...
by Minter Dial | Jul 27, 2021 | Leadership, Meaningfulness
Today, at the top of the strategic imperatives for many companies is the Customer Experience (“CX”). In a survey commissioned by Pegasystems of 5,000 CX practitioners, 92 percent say being customer-centered is a high priority for their...
by Minter Dial | Jul 20, 2021 | Collaboration, Digital Transformation, Leadership
In the thick of the pandemic, where many countries went into wholesale lockdown mode, companies were mandated to work remotely. Under the principle of “you gotta do what you gotta do,” we all adapted as best we could, learning how to Zoom with or without a...
by Minter Dial | Jul 11, 2021 | Minter Dialogue, Podcast
Minter Dialogue with Jon Shanahan Jon Shanahan is cofounder, President and CEO of Businessolver, an HR benefits administration solution that combines tech and service. Founded in 1998 with Sean McMurray, the organization is an industry leader and, under the helm of...