by Minter Dial | Oct 14, 2018 | Minter Dialogue, Podcast
Minter Dialogue with Joshua March Joshua March is founder and CEO of Conversocial, a leading social customer service solution, used by some of the world’s biggest brands. Joshua is an expert in social media and customer service and earlier this year released his...
by Minter Dial | May 4, 2012 | Social Media
There are now a good number of brands that have identified social media as a channel for customer service (Best Buy, Starbucks, Dell, Zappos to name a few). First, there was the automation trend. Then there was the outsourcing boom. Now there is the...
