by Minter Dial | Aug 24, 2012 | Social Media
On your birthday, you will surely receive those heartwarming swarm of posts, tweets, mails, text messages and telephone calls, a far cry from the odd telephone calls and snail mail birthday cards of yore. I had a lovely birthday recently and tallied up my...
by Minter Dial | Aug 21, 2012 | Social Media
Aside from the grand opening and closing shows, the resounding success of the whole event and overall excitement, the 2012 London Olympics were marked by three stand-out phenomena that all speak to an opening up of the world. Most notably, it was the first time that...
by Minter Dial | Jun 10, 2012 | Social Media
This Saturday’s front page of the UK Daily Mail (June 9, 2012) featured two headline stories (below the FREE DVD promotion) both of which concerned social media. One story is regarding Facebook and the second is about Twitter. Neither of the stories...
by Minter Dial | May 28, 2012 | Social Media
Despite being a regular and long time user of Twitter, I only just found out these new little commands below. They are gorgeous. So enjoy! When using these commands, do not add the @ symbol to the username (aka Twitter handle). Twitter’s...
by Minter Dial | May 4, 2012 | Social Media
There are now a good number of brands that have identified social media as a channel for customer service (Best Buy, Starbucks, Dell, Zappos to name a few). First, there was the automation trend. Then there was the outsourcing boom. Now there is the...