by Minter Dial | Apr 19, 2017 | Marketing
Would you not agree that having wifi while you are travelling is beginning to feel more like a requirement than a gift? Being a regular traveller on the Eurostar wifi is important to me. I have forever been one of most vociferous passengers asking for...
by Minter Dial | Apr 14, 2017 | Marketing
I attended a delightful breakfast session, at Hay Hill Mayfair hosted by LikeMinds’ Drew Ellis, featuring Giles English, co-founder of the British luxury watch brand, Bremont. Started in 2002, the mission of the company is to bring back high-end watchmaking to...
by Minter Dial | Feb 9, 2017 | Marketing
If being “customer centric” is still being bandied about in boardrooms around the world, the reality is that most companies struggle to marry the mindset of “the customer is always right” with the quest for optimal profits. One of the ways to help galvanise an...
by Minter Dial | Jan 24, 2017 | Marketing
As part of your new year’s resolutions (remember that far back?), did you make a commitment to go the gym more often in 2017? On one of my first sorties this year, I got back on the Cybex stationary bicycle at my sports club. And, like the security announcements...
by Minter Dial | Jan 5, 2017 | Marketing
As we struggle to distinguish between fact and fiction online (e.g. fake news), we also need to establish and find our own way to determine if someone on the other end is a person of confidence. Who for you are people of confidence? The answer is inevitably different...
by Minter Dial | Oct 11, 2016 | Marketing
Have you ever thought about how to make a dazzling, knock-it-out-of-the-park speech? Making a rockstar speech — where you get a standing ovation — may be something you aspire to do as part of your bucket list? I know that is something I would...
![The Customer Journey – How [Not] To Create The Customer Experience at the new Eurostar Lounge in Gare Du Nord](https://www.minterdial.com/wp-content/uploads/2018/03/Eurostar-at-Paris-Gare-du-Nord-640x480.jpg)
