Unless you have been living in a cave, you now have an idea to what extent big brother is watching over you. Every day, there is worrying talk or media coverage around cyber-spying, cyber-criminality and privacy incursions, not to mention the data...
Blog
Interview with Michael Mahemoff, founder of PlayerFM, talking podcasting (MDE110)
Minter Dialogue Episode #110 This interview is with Michael Mahemoff, founder of Player FM, a service designed to help discover, distribute and amplify podcasts. Player FM was highlighted at this year’s Google I/O. Michael is at the epicenter of...
The customer journey – a digital transformation blueprint
When organizations "go digital," there is often a certain euphoria around the new shiny object. This can take many forms, such as an app, an eCommerce site or a service automation. However, without proper planning and consideration of the customer journey, many...
Social media tips for Small Businesses (SMB/SME)
Finding the time to understand and invest in social media to help drive the business is one of the biggest laments I hear from top executives; even more so for small businesses (SMB). For these smaller companies without an agency of record or a highly developed...
Trust me not marketing. Why some brands continue to lose the plot
Some brands are brought up on a particular style of communication. Type face, Pantone color, size and brand position are all highly regulated across a specific set of formats. Inked in so-called brand charters, these brands insist on a rigidly defined...
Is this digital marketing or delusional marketing?
Marketing teams around the world are pushing the digital agenda. The better among them are scratching their heads about the ROI, how to create an effective integrated campaign and where to find the best talent. The answers are far from easy. Meanwhile, there are many...
Are we all in a giant internet shaped crucible? Guest post by Manish Gajria
The power of A and B Any internet/ecommerce product manager worth his or her salt knows that the best way to learn about your customers is to ask them. However, operating in the equivalent of an earth-sized shopping mall with millions of customers walking in and out...
2-step verification and the perils of a poor user experience (on Google)
How important is your privacy? Typically, it's supremely important, right? And, if you were asked about the importance of your security, you would inevitably also put a high value on your protection, right? 2-step verification If you are like me (and the majority...
The power of search and why Twitter needs a wicked upgrade
The other day, as I was researching an article on why retailers should install wifi in store, I was trying to find the source of an old tweet: Wow @jcpenney cheap ass got rid of the wifi... Expecting chains on doors at some point next yr. I took the exact text and put...
Paypal Here – now accepting payments on the mobile device (in England)
After Square, there was Triangle. Mobile payment is one of the biggest and most exciting areas of innovation and digital disruption in retail. {Tweet this} In North America, you will now find hotdog vendors that can accept credit cards thanks to a Square or Triangle...

To Book Minter!
I’m Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I’m known for being someone who walks the talk and delivers on or above expectations. I’m the author of four award-winning books, including the second edition of my award-winning book, Heartificial Empathy (April 2023, available in English and French), You Lead published by Kogan Page that won the Business Book Award 2022, and Futureproof (FT-Press/Pearson) that won the Business Book Award 2018. I’m also the producer of the award-winning WWII book and documentary film The Last Ring Home.
My new project is Dialogos, Fostering More Meaningful Conversations that is being published weekly via Substack, which will be converted into a book end of 2023.










