In the preamble of a Waking Up with Sam Harris podcast ("Sacred & Profane" #138), Sam explored the topic of apologies, including the scope and timeframe for saying sorry. How, when and why is an apology acceptable? What makes the apology palatable or sufficient to...
Blog
The Transformation Journey of CVS Health with CMO, Norm de Greve (MDE306)
Minter Dialogue with Norm de Greve Norm de Greve is CMO of CVS Health. He's also a member of the Board of Directors for the ANA and Mobile Marketing Association. CVS Health, which is the Fortune #7 company and was voted one of the most innovative companies by...
Customer Centricity Shows Up In Execution – The Turkish Airlines Case
I'm a frequent traveller and enjoy exploring and comparing travel experiences every once in a while. Last week, I flew from London to Istanbul, to speak at the Digital Analytics Summit at the Boğaziçi University, on one of Turkish Airlines' wide-body Boeing...
Great coverage in the London Business Journal
Happy to report the great 3-page spread, written by Caleb, for the London Business Journal, Volume 4, issue 3, 2018.
Why Empathy Matters and How to Encourage More Empathic Living with Roman Krznaric (MDE305)
Minter Dialogue with Roman Krznaric Roman Krznaric is a social philosopher and bestselling author of multiple books, including Empathy, How Should We Live?, Carpe Diem and How to Find Fulfilling Work, books that have been published in more than 20 languages. He is...
2020: The 5 Forces most likely to disrupt your business and how to act on them
Jane, founder and president of a six-year-old startup, looked out her office window as the bustling people passed by, all frowning with their heads furrowed in their smartphone and ears plugged in wirelessly. “How am I going to get the new launch message out to the...
Your Slice of PIE for Empathy
When Caleb and I wrote Futureproof, we came up with a model for helping to implement change. For each force in Futureproof, we created a small action plan for individuals to get started on their transformation. The model is called a Slice of a PIE: Personal Internal...
The Era of Disagreeability — How It May Be the Clue to Bridging the Divide
I listened to a recent (and rather epic 4-hour-long) Joe Rogan podcast with his frequent guest and brilliant mathematician, Eric Weinstein, who proposed that we are in the Era of Disagreeability. Paraphrasing him, it's about not being easily swayed from your...
The Making of a Digital-First State – The Story with Kalle Palling, a Leading Light of the Estonian e-State (MDE304)
Minter Dialogue with Kalle Palling Kalle Palling has been an MP of the Estonian parliament starting in 2007, when he was just 22 years old. He was very active in pushing through legislation around technology and e-governance, helping Estonia to accelerate its...
Wish You Were a passionist (small p)? How To Find Your Passion!
At a recent and jovial countryside lunch, I landed on a new word that I'd not come across before: a passionist. [To be clear, we were not talking about a Roman Catholic Passionist.] To be a passionist we reasoned would be someone with a strong passion. I loved the...
To Book Minter!
I’m Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I’m known for being someone who walks the talk and delivers on or above expectations. I’m the author of four award-winning books, including the second edition of my award-winning book, Heartificial Empathy (April 2023, available in English and French), You Lead published by Kogan Page that won the Business Book Award 2022, and Futureproof (FT-Press/Pearson) that won the Business Book Award 2018. I’m also the producer of the award-winning WWII book and documentary film The Last Ring Home.
My new project is Dialogos, Fostering More Meaningful Conversations that is being published weekly via Substack, which will be converted into a book end of 2023.
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