I am not here to write yet another apologia about the state of the telecommunications market. Nor am I going to write another blog post praising Apple’s retail stores. I wanted to point out some of the treacherous pitfalls that organizations fall into when...
Minter Dialogue Episode #178 This interview is with Massimo Fubini, CEO and founder of ContactLab, an Italian provider of digital marketing services with offices in five cities across Europe. Having evolved from email marketing services, ContactLab is now at...
Minter Dialogue Episode #169 This interview is with Bênoit Clément-Bollée, co-founder of Pop Up Immo Hong Kong, the first online marketplace in Asia for finding and renting short-term commercial spaces. As they describe it, Pop Up Immo is the Airbnb for commercial...
Louis Vuitton, part of the LVMH Group, is a beautiful luxury brand. With over $10 billion in annual sales (Forbes May 2015), it is a bona fide reference for luxury. According to Interbrand, Louis Vuitton is in fact the top valued luxury brand in the world. Quite...
As companies continue to ramp up their eCommerce efforts, there seems to be no end to the teething pains. Coming to grips with the omni/multi/ubiquitous channel customer is no easy feat. But, in an aha moment, it struck me that one of the most singularly great...