by Minter Dial | May 4, 2008 | Travel
After a first experience on Emirates Airline, two weeks ago (post here), I have since taken three more flights with Emirates (EK). Turns out our first experience was not one-off. We flew from Dubai to Nairobi a week later, then on Thursday we did a double header:...
by Minter Dial | Nov 20, 2007 | Branding, Business, Marketing
Is customer service dead? asks Tom Asacker at Brand Strategy Insider. I do believe that the nature of customer and service have both changed — but neither is dead. A little different from Mr Asacker’s final point in his incisive post on the demise of...
by Minter Dial | Sep 11, 2007 | Social Media
The BBC reports yesterday from the ongoing BA (British Association) Festival of Science at York University conference that Facebook is estimated to cause 130 million pounds PER DAY in lost productivity. Naturally, after one considers the lost productivity of phone...
by Minter Dial | Aug 28, 2007 | Mobile, Sports
A trip to the village of Eymoutiers (pop C. 3000), in the Limousin area of France, for a weekend of relaxation with the family. This is the village about which I wrote in a prior post, where the Casino supermarket is open Sunday. On the way down (via the SNCF) from...
by Minter Dial | Jul 10, 2007 | Travel
The Dial ’07 Summer Holidays, Lodging a Complaint — Part 3 of 3. After Club Med in Antalya, Turkey, we were ready for the thrill of adventure with a week-long trip, driving up to the Cappadocia region. Images of Chevy Chase in “Summer Vacation”...