by Minter Dial | Mar 14, 2014 | Branding, Business, Travel
Heathrow Terminal 5 is in need of an urgent look at its customer journey… literally I recently took a British Airways flight in business class on a brand new 787 “Dreamliner” on one of the first ever non-stop flights between London and Austin Texas (it was...
by Minter Dial | Mar 13, 2014 | Social Media
There are typically three schools of thought about South by Southwest (aka SXSW): It’s over. It’s over-hyped. It’s passé. It’s a zoo. It’s a waste of time. I also heard “too much ass licking.” This, or words to that...
by Minter Dial | Mar 12, 2014 | New Tech
Many — if not most — people complain about the overwhelming number of emails they receive. It might be called email hell. In today’s world of multi-channel communications, the issue has worsened considerably and is likely to deteriorate even more....
by Minter Dial | Mar 7, 2014 | Minter Dialogue, Podcast
Minter Dialogue Episode #93 This interview is with Anupam Mittal, serial entrepreneur from Mumbai India, who has been recognised as one of the most influential people in India (as well as in North America) by numerous titles, including BusinessWeek, Business Today. As...
by Minter Dial | Mar 4, 2014 | New Tech
SEO – search engine optimization – continues to be a central tenet of website strategies. However, it tends to be a moving feast and opinions on how best to do SEO vary as much as the weather. As long as search continues to be a dominant route to...