Egypt – Holiday on the Nile

My wife and I just spent a most memorable week in Egypt, on the famed Nile. Thanks to my mother who hoofed it over from the States to watch over our children, we were afforded a romantic getaway. The visit, organized through Club Med (CM), was part hotel, part cruise....

Customer Service is Dead?

Is customer service dead? asks Tom Asacker at Brand Strategy Insider. I do believe that the nature of customer and service have both changed — but neither is dead. A little different from Mr Asacker’s final point in his incisive post on the demise of...

Strikes in Paris Part II

After living through this week’s strikes in Paris, I thought I’d share a few observations for those of you who haven’t the pleasure of experiencing it in direct. 1/ Mayor Delanoë’s Velib program is going to benefit massively from the strike....

Internet Disconnection and Missed Communications

After a week of being disconnected from my computer and the Internet, I can truthfully say that I felt good about it. No email or blogging withdrawal symptoms, albeit a few other symptoms that come with visiting Egypt (more about the trip in another post). Having been...

November 11 Remembrance Day and Blogiversary

Today is November 11, Remembrance Day for the Commonwealth countries, in memory of the end of World War I. It is, in general, a highly celebrated day by any standards as it is recognized as a Holiday a number of different ways in many countries across the world...

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