by Minter Dial | Mar 14, 2014 | Branding, Business, Travel
Heathrow Terminal 5 is in need of an urgent look at its customer journey… literally I recently took a British Airways flight in business class on a brand new 787 “Dreamliner” on one of the first ever non-stop flights between London and Austin Texas (it was...
by Minter Dial | Jan 6, 2014 | Travel
On our recent family holidays to Kerala, India, I was struck how several hotels used recycled newspapers. Specifically, I found recycled newspapers being used as bags (for example, for shoes), sanitary bags, envelopes and garbage inserts. The bags were carefully...
by Minter Dial | Sep 30, 2013 | Travel
Only in Canada… A car crash, special fast food, graffiti, breakdancing, Canadian News, parking, a diary entry, burglary, controversy, knock-knock joke, racism, polo, protest, trapping, driving and two of the funnier GIFs you will find… only in Canada!...
by Minter Dial | Apr 25, 2013 | Collaboration, Leadership, Travel
In today’s connected world, we have had to learn to find ways to break down silos, to work in networks and to collaborate with others. I believe that the power of your network is keenly related to your ability to survive. It is a key part of the so-called “web 2.0”...
by Minter Dial | Apr 17, 2013 | Travel
It’s not very often that I find a serendipitous link to describe so cleanly the relationship between my last three trips. So, I could not help but share with you my aus-some last month. In the space of 4 weeks, I was at South By Southwest in Austin Texas for a...
by Minter Dial | Mar 28, 2013 | New Tech, Travel
If you are thinking of hitting SXSW 2014 (which I already recommend!), I thought I’d share my first timer recommendations. Here are my tips after having done my first SXSW in March 2013 (you can read my SXSW 2013 write-up here). The 2014 dates...
