As I prepare a post for my impressions of Hanoi, Vietnam, I would like to isolate a great moment of serendipity--aka "oh boy, is this world small!"--that occurred on my first day of my trip. On any business trip, I always look to get in some exercise as a way to...
Blog
Random Act of Generosity by a Belgian Family
After visiting the Salon du Cheval (Horse Expo) at the Paris Expo center (Porte de Versailles), Alexandra (my daughter) and I walked in the pouring rain back to our car. On the way, a car with Belgian plates stopped to let us walk across the street. We continued on...
Graduation Ceremonies in France
I saw the other day (Dec 1, 2007) in Le Figaro about an opinion poll saying that 81% of (4,470) French people interviewed via internet were in favor of having an (American style) graduation ceremony to mark the end of a university (equivalent) degree in France. I...
Rugby World Cup 2011 – Still 20 Teams
I wrote right after the Rugby World Cup that there were likely to be many changes needed to the rules and regulations for the 2011 RWC in New Zealand. Among the proposals was the notion that the field should be reduced from 20 to 16. Personally, I was in favor of this...
King Tutankhamun’s Tomb discovered November 26 1922
Okay, I admit that, since a newspaper is transportable, I will often read it a day or three later. Proof, this morning I discovered that King Tutankhamun's tomb was discovered "on this day in history" the 26th November 1922 by Howard Carter. My having been one of the...
Riverdance in Paris
We went to see the very last performance of Riverdance at Palais des Congrès, Porte Maillot, along with the intimate 1,000 people... Although our seats were not fantastic, way out on the left hand side, the quality of the production was top notch and the handy...
The Greatest Male Tennis Player Ever, Sampras v Federer
Who is the greatest male tennis player ever? Roger Federer, Pete Sampras, Bill Tilden, Rod Laver ... Gonzales, Perry, Borg, McEnroe... The argument rages eternal among tennis players and fans and, aside from cyber-imagination, there are no ways for us to level the...
Egypt – Holiday on the Nile
My wife and I just spent a most memorable week in Egypt, on the famed Nile. Thanks to my mother who hoofed it over from the States to watch over our children, we were afforded a romantic getaway. The visit, organized through Club Med (CM), was part hotel, part cruise....
Customer Service is Dead?
Is customer service dead? asks Tom Asacker at Brand Strategy Insider. I do believe that the nature of customer and service have both changed -- but neither is dead. A little different from Mr Asacker's final point in his incisive post on the demise of customer...
Strikes in Paris Part II
After living through this week's strikes in Paris, I thought I'd share a few observations for those of you who haven't the pleasure of experiencing it in direct. 1/ Mayor Delanoë's Velib program is going to benefit massively from the strike. You would have thought...

To Book Minter!
I’m Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I’m known for being someone who walks the talk and delivers on or above expectations. I’m the author of four award-winning books, including the second edition of my award-winning book, Heartificial Empathy (April 2023, available in English and French), You Lead published by Kogan Page that won the Business Book Award 2022, and Futureproof (FT-Press/Pearson) that won the Business Book Award 2018. I’m also the producer of the award-winning WWII book and documentary film The Last Ring Home.
My last major published project was Dialogos, Fostering More Meaningful Conversations that was published weekly via Substack, over 79 weeks. I am currently working on a new book, The Avatar Trap.










