by Minter Dial | Jan 24, 2011 | Branding, Social Media
Branding gets personal inside and out When companies have been “brought up” to be high performing and distinctly professional in their approach, there is a real risk for them going forward if they do not loosen up their “settings” to be more personal. Not only does...
by Minter Dial | Jan 14, 2011 | Social Media
The mystery of CRM CRM: who dunnit? Sometimes, I get the feeling that Customer Relationship Management or “CRM,” is about as badly understood a concept as marketing itself. What I studied in business school in terms of marketing was a far cry from...
by Minter Dial | Jan 7, 2011 | Marketing
Marketers’ first ailment: Not invented here Every generation tends to think that their own era is special. The “not invented here” mindset applied to a time span… Perhaps it should read: “not invented now” or “never seen...
by Minter Dial | Dec 28, 2010 | Minter Dialogue, Podcast, Social Media
Jonathan Salem Baskin Dialogue with Jonathan Baskin on global brand challenges Here is a Boxing Day interview with Jonathan Salem Baskin, global brand strategist and reputed author, blogger and speaker on branding. Specifically, Jonathan is author of “Branding...
by Minter Dial | Dec 26, 2010 | Social Media
Year-end 2011 Retrospective A 2011 retrospective It is Boxing Day, 2011… aka December 26th. I write this post as I have been asked to write a little recap of the year that has just passed. Oh, and what a year it has been, I hear you say. A...