by Minter Dial | May 29, 2019 | Digital Transformation, Leadership, Sports
In March 2011, I wrote a piece about the vortex of the 37th year. At the time of writing it, I was 46 years old and was reflecting back on my critical 37th year. I was 37 in 2001, running the professional haircare brand, Redken 5th Ave NYC, worldwide, part of the...
by Minter Dial | May 10, 2019 | Artificial Intelligence (AI), Cyber Security, Digital Transformation, Futureproof, Leadership, New Tech, Responsibility
As part of a speech, my pal and fellow speaker, Andrew Grill, came up with six questions designed to evaluate one’s digital curiosity and posted it on Linkedin. Obviously this was part audience participation, part shock value. In any event, check out...
by Minter Dial | Apr 18, 2019 | Branding, Responsibility, Social Media
Last week, Lush, the UK-based cosmetics retailer, announced that it was cutting down its social media presence, apparently Lush management was fed up with the algorithms. I believe this move by Lush is quite revealing and should be a signal to other brands. In fact, I...
by Minter Dial | Mar 26, 2019 | Marketing
If social media has become a standard part of one’s marketing mix, the playing field has shifted, many of the rules have changed and communication strategies must be adapted to be effective. In this piece, we will look at one key area of social media that is often...
by Minter Dial | Oct 14, 2018 | Minter Dialogue, Podcast
Minter Dialogue with Joshua March Joshua March is founder and CEO of Conversocial, a leading social customer service solution, used by some of the world’s biggest brands. Joshua is an expert in social media and customer service and earlier this year released his...
