Just because you can… should you? In countries around the world grappling with the pandemic, executives are being faced with a large number of difficult decisions. We’ve already seen many companies announce layoffs or, worse, having to shut their doors. For the...
Why you’ve got to strengthen your ethics and empathy As we ease into the post lockdown period, businesses around the world will kick into gear in a rush to recuperate lost business. Where many companies will be in a fight for survival, they may turn to desperate...
With an estimated third of the planet’s population under some form of restriction (up to lockdown) mostly in the First World, many people are looking at the option of podcasting. It feels like a veritable podrush! And it makes sense given that a podcast is...
I recently discovered a new tool to disseminate empathy that’s called the Empathy Circle. On the heels of newest book, Heartificial Empathy, I was invited to participate in two such Empathy Circles, led by Edwin Rutsch, Director of the Culture of Empathy, who...
I had the privilege of speaking at SXSW on the back of my new book, Heartificial Empathy. My talk was entitled: How to Put Empathy into Business and AI (you can listen to the audio version of my SXSW speech here). Perhaps it’s just my filter and the types of sessions...
In the preamble of a Waking Up with Sam Harris podcast (“Sacred & Profane” #138), Sam explored the topic of apologies, including the scope and timeframe for saying sorry. How, when and why is an apology acceptable? What makes the apology palatable or...
How to tag someone on LinkedIn if their name doesn’t come up?
