My Top 10 Blog Roll Here are the top 10 blog posts on MinterDial.com for 2018 by number of unique pageviews. I've decided to lay them out in reverse order. Drum roll: 10. COMMERCE. What are the eCommerce Business Models? (2012) 9. COMMUNICATION. Moving to BCC, A...
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Living Your Passion. How To Turn Your Passion Into Your Livelihood with Caspar Craven (MDE309)
Minter Dialogue with Caspar Craven Caspar Craven is an adventurer, entrepreneur and speaker. He is also author of "Where the Magic Happens, How a Young Family Changed Their Lives and Sailed Around the World." Having sailed around the world twice, once with his entire...

The State of the Business of Podcasting with Libsyn VP, Rob Walch – Why the Future of Podcasting is Bright (MDE308)
Minter Dialogue with Rob Walch Rob Walch is the VP of Podcaster Relations at Libsyn, the world's largest podcast network with over 35,000 podcasts hosted, serving over 62 million audience members monthly. In this podcast with Rob, we discuss the state of the business...

Retailers Are Struggling This Xmas… And It May Last Forever
In the wake of the recent share price drubbing of ASOS, the UK-based online fashion retailer with revenues of £2.42B in F2018, it’s apparent that the turbulence for retailers — and brands in general — is far from over. In March 2018, ASOS was valued at a peak of...
To Listen Is To Learn. But What About When You Speak?
I recently heard the aphorism: "You learn nothing when you speak. Only when you listen." This was paraphrased from a quote by the Dalai Lama: “When you talk, you are only repeating what you already know. But if you listen, you may learn something new.” I felt an...

Creating Edraak, the leading online learning platform for the Arabic-speaking world, with Nafez Dakkak, CEO of QRF UK (MDE307)
Nafez Dakkak is CEO of the London office of the Queen Rania Foundation (QRF) for Education and Development. Nafez, CEO, led the team behind Edraak.org, an online learning initiative (MOOC) of the Queen Rania Foundation. He is currently Executive Chairman of Edraak,...
The Launch of Heartificial Empathy – Solve the Mystery?
I am very proud to say that my new book, Heartificial Empathy, Putting Heart into Business and Artificial Intelligence, is now officially live. It's available as an Amazon exclusive in paperback and ebook (for Kindle). You can find it here: PaperbackKindle version...
Can All Be Forgiven? Is it Ever Too Early or Too Much to Forgive?
In the preamble of a Waking Up with Sam Harris podcast ("Sacred & Profane" #138), Sam explored the topic of apologies, including the scope and timeframe for saying sorry. How, when and why is an apology acceptable? What makes the apology palatable or sufficient to...

The Transformation Journey of CVS Health with CMO, Norm de Greve (MDE306)
Minter Dialogue with Norm de Greve Norm de Greve is CMO of CVS Health. He's also a member of the Board of Directors for the ANA and Mobile Marketing Association. CVS Health, which is the Fortune #7 company and was voted one of the most innovative companies by...

Customer Centricity Shows Up In Execution – The Turkish Airlines Case
I'm a frequent traveller and enjoy exploring and comparing travel experiences every once in a while. Last week, I flew from London to Istanbul, to speak at the Digital Analytics Summit at the Boğaziçi University, on one of Turkish Airlines' wide-body Boeing...

To Book Minter!
I’m Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I’m known for being someone who walks the talk and delivers on or above expectations. I’m the author of four award-winning books, including the second edition of my award-winning book, Heartificial Empathy (April 2023, available in English and French), You Lead published by Kogan Page that won the Business Book Award 2022, and Futureproof (FT-Press/Pearson) that won the Business Book Award 2018. I’m also the producer of the award-winning WWII book and documentary film The Last Ring Home.
My new project is Dialogos, Fostering More Meaningful Conversations that is being published weekly via Substack, which will be converted into a book end of 2023.