What’s causing the most disruption of your brand? Some will point to social media, the mobile phone or other technologies. But it’s not the technologies themselves that are disrupting brands, it’s how they are being used. Moreover, when you look at...
I’ve been known to start off conversations by saying: The more digital you become, the less digital you will want to be. #DigitalIQ Click To Tweet Most Gen Y don’t agree with me; Gen Z typically frown at the thought; and Baby Boomers tend to split down the...
For the first time in human history, every movement in the physical world can be identified, recorded and analyzed through our mobile phones, smartwatches, fitness trackers and soon smart-tattoos and implants. This fundamentally changes our relationship to ourselves...
The disruptive nature of the smartphone cannot be understated. This one device has transformed nearly every waking moment into a potential for digital conversation, media consumption, and real-world engagement. Smartphone-wielding consumers are now always-on and a few...
When it comes down to culture clashes, the tussle over time often is most revealing. Think about how you gauge your own tardiness. How acceptable is it to be late when you are going to : a dinner with friends at their home?meet with a supplier?attend a conference...