We received, this week, two digital messages that grabbed my attention in the way of customer relationship management (CRM). The first example came from our children's dentist, based in Neuilly (outskirts of Paris). Partly because their telephone answering service is...
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Measuring Quality of Life – A review between France and USA
As part of my Franco-American profile, I am naturally drawn to reading about comparisons and competition between France and the US. I came across this May 2009 article, France Beats America, which describes France's epicurean passion for "living it up" in terms of...
How to Keep Hard Cow Cheese Fresh ?
Have you ever struggled to keep your hard cheese fresh? Then, here is the answer, and it comes with proof. We did an experiment whereby we cut a wheel of Cornish Yarg (a delightful cow cheese that is wrapped in nettles) into two slices. We wrapped one slice in a cloth...
The MSM Media Challenge — Some more ideas of improvement
Here are some more ideas for the mainstream media (MSM) to kick into high gear with their online community. With media titles dying or falling fallow on a daily basis, the MSM crisis seems just now to be hitting full stride. The number of recent closures has been...
What does the future hold for Twitter? Announcing the Survey Results
Over the course of the last month, 39 people replied to this poll question (posted on the blog via polldaddy): What does the future hold for Twitter? Ok, so the results are not statistically relevant with just 39 results, but I thought I would publish the results of...
MEDEF 2009: Ethical Capitalism – A call for transparency?
MEDEF UNIVERSITE D'ETE PLENARY SESSION - 3 September, 2009 "Will capitalism become ethical or not?" Plenary Session animated by Jean-Pierre Elkabach Below I will highlight a few points that I took away from the two hour plenary session, brilliantly managed by JP...
Of Standards, Convergence & Collaboration – Winning back consumer confidence
Modern life is, at best, complex and, at worst, horribly wasteful and confusing. I am galled by the number of chargers that I must pack with me when I travel with my various electronics. On any given holidays, I will leave with the iPod, the blackberry, the Bluetooth...
Mainstream Media Strategy – Recommendation from a reader’s perspective
As mainstream media (MSM) companies continue to scramble to find a winning model, I am inspired to write a post based on the interactive (read: moderation) strategy that the BBC has put in place on its news forums. Having taken a look around at a number of other...
Review of the Macally Ecofan bamboo laptop tablette
I was intrigued the other day to come across a laptop "ventilator" tablette (2300 revs / minute and 23.5 decibels) which is designed to evacuate the heat coming from your portable computer. What grabbed my attention initially, I must admit, was the transparent...
Why do we sleep? Should we nap?
I have written in the past about sleep, in particular how interesting and revealing the study of sleep was for me at University (see here). What has always baffled me is that Sleep Researchers still have never scientifically proven why adult human beings need to...
To Book Minter!
I’m Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I’m known for being someone who walks the talk and delivers on or above expectations. I’m the author of four award-winning books, including the second edition of my award-winning book, Heartificial Empathy (April 2023, available in English and French), You Lead published by Kogan Page that won the Business Book Award 2022, and Futureproof (FT-Press/Pearson) that won the Business Book Award 2018. I’m also the producer of the award-winning WWII book and documentary film The Last Ring Home.
My last major published project was Dialogos, Fostering More Meaningful Conversations that was published weekly via Substack, over 79 weeks. I am currently working on a new book, The Avatar Trap.
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